PRISMA is Spanish for Prism.

PRISMA is used to assess the combination of measures and stnadards in the SEAM (Socioeconomic Approach to Management).

It is an innovation of David Tobey and David Boje of New Mexico State University.

PRISMA Graces:

Understand the Method

Achieve positive response from clients

Communicate integrated, convergent reports

Premier - A
  • Understands relationships among process elements; Psychoanalytic
  • Mid-term Checklist score ≥ 100
  • BMAQ sections > 90% complete by 9/19
  • Diagnostic Phase complete by 10/10
  • Intervention Phase complete by 10/24
  • Attends all sessions
  • Client survey average > 4.5; none below 4
  • Client accepts report; Signs participation renewal form; Signs membership
  • Client attends both seminars
  • Never misses a client weekly meeting
  • Report details every process step
  • No grammatical or typographical errors
  • Complete Dysfunction analysis, Hidden cost analysis, Root cause, Story Chart, or PRISMA chart at company level; At least 3 at individual/team level
  • TOI: Dramatizes founding/developmental story, problem/solution, customer perception/differentiation/evolution, and before/after intervention behavior
  • At least 2 "Good Insight" comments

Robust - B+
  • Triangulates; Identifies metrics; Diagnostic
  • Mid-term Checklist score > 90
  • BMAQ sections > 80% complete by 9/19
  • Diagnostic Phase complete by 10/17
  • Intervention Phase complete by 11/7
  • Attends all sessions
  • Client survey average > 4.5; none below 3
  • Client accepts report; Signs participation renewal form, Signs membership
  • Client attends both seminars
  • Never misses a client weekly meeting
  • Report details every process step
  • No more than 1 grammatical or typographical error
  • At least 4 complete Dysfunction analysis, Hidden cost analysis, Root cause, Story Chart, or PRISMA chart at company level; At least 2 at individual/team level
  • TOI: Dramatizes 3 of founding/developmental story, problem/solution, customer perception/differentiation/evolution, before/after intervention behavior
  • At least 2 "Good Insight" comments

Improved - B
  • Demonstrates understanding of process relationships; psychoanalytics
  • Mid-term Checklist score > 80
  • BMAQ sections > 65% complete by 9/19
  • Diagnostic Phase complete by 10/24
  • Intervention Phase complete by 11/14
  • Attends all sessions
  • Cllient survey average > 4; none below 3
  • Client accepts report; Signs participation renewal; Refuses membership
  • Client attends both seminars
  • Never misses a client weekly meeting
  • Report details every process step
  • No more than 2 grammatical or typographical errors
  • At least 3 complete Dysfunction analysis, Hidden cost analysis, Root cause, Story Chart, or PRISMA chart at company level; At least 1 at individual team level
  • TOI: Dramatizes 2 of founding/developmental story, problem/solution, customer perception/differentiation/evolution, before/after intervention behavior
  • At least 1 "Good Insight" comments

Satisfactory - C
  • Accurately recalls process steps and tools
  • Mid-term Checklist score > 70
  • BMAQ sections > 50% complete by 9/19
  • Diagnostic Phase complete by 11/7
  • Intervention Phase complete by 11/28
  • Fails to attend or shows no progress once
  • Client survey average > 3.5; none below 2
  • Client accepts report; Refuses participation renewal; Refuses membership
  • Client attends at least one seminar
  • Misses one weekly client meeting
  • Report details every process step
  • No more than 2 grammatical or typographical errors
  • At least 2 complete Dysfunction analysis, Hidden cost analysis, Root cause, Story Chart, or PRISMA chart at company level
  • TOI: Dramatizes 2 of founding/developmental story, problem/solution, customer perception/differentiation/evolution, before/after intervention behavior
  • At least 1 "Good Insight" comments

Moot - D
  • Mixed recall of process steps and/or tools
  • Mid-term Checklist score > 60
  • BMAQ sections > 35% complete by 9/19
  • Diagnostic Phase completed after 11/7
  • Intervention Phase incomplete
  • Fails to attend or shows no progress 2 times
  • Client survey average > 2.5; none below 2
  • Client accepts report; Refuses participation renewal; Refuses membership
  • Client does not attend seminars
  • Misses 2 weekly client meetings
  • Minor process step omissions (3 or less)
  • No more than 5 grammatical or typographical errors
  • At least 2 complete Dysfunction analysis, Hidden cost analysis, Root cause, Story Chart, or PRISMA chart at company level
  • TOI: Dramatizes 1 of founding/developmental story, problem/solution, customer perception/differentiation/evolution, before/after intervention behavior
  • No "Good Insight" comments

Absent - F
  • Unable to recall many steps or tools; Plagarizes
  • Mid-term Checklist score < 60
  • BMAQ sections < 35% complete by 9/1
  • Diagnostic and Intervention Phase incomplete
  • Fails to attend or shows no progress 3 or more times
  • Client survey average > 2
  • Client refuses to accept report
  • Client does not attend seminars
  • Misses more than 2 weekly client meetings
  • Major process step omissions (> 3)
  • More than 5 grammatical or typographical errors
  • Less than 2 complete Dysfunction analysis, Hidden cost analysis, Root cause, Story Chart, or PRISMA chart at company level
  • TOI: Script unprepared or unclear
  • No "Good Insight" comments

Objective Criteria

Mid-term Checklist Score
Progess Assessment Score
Class/Progress Meeting Attendance

Interaction Frequency
Client Satisfaction
Client Response

Report Comprehensiveness
Professional Appearance (errors)
Depth of Analysis
Integrated and Convergent Dramatization
Rater Comments

 

CLASS EXERCISE:

1. Student should create a PRISMA for their personal goals/objectives to be discussed
on first day of class. Top row should be three goals/objectives for personal development within the
categories below (or others you may want to add):

2. Student should use the form to develop the top three goals with their
clients after completing the BMAQ assessment (Business Model Assessment Questionnaire;

It's explained in class; Might be interesting to discuss the importance of identifying existing employee "scripts" affecting
these goals as they will likely represent potential dysfunctions due to
imprinted performance deficiencies -- "setting up for failure" -- alignment
nexus of "consulting as theatre", "sides", SEAM and PRISMA as methodologies.

Click Here for a blank PRISMA form that you can use for your report and class exercises