MGT 490.02: The New Network Organization

A Customized Business Development/Management Course for PSL and interested students.  

Our call number is 1074684.  Students will need that number when they register for the course.

• Faculty on Record: David M. Boje  dboje@nmsu.edu 

• 532-1693  web page http://business.nmsu.edu/~dboje (click on teaching)

• Spring Semester 2001

• Grading Option: S/U

• Credit: 1-3 hours

• Meeting Time: Wednesday 3:00-6:00 pm (except for the Marketing Segment, Mar 15 to Apr 2 when it is Thursday 3:00-6:00 pm in Hardman 208)

• Place: PSL Auditorium in PSL Building basement. 

Course Overview: Physical Science Lab (PSL) is changing its leadership and organization from bureaucratic to network. A network organization has more lateral communication, more ownership responsibility of work processes, more focus on the supply chain, and is customer-driven.  During the semester PSL employees, managers, and students will apply course the gentle transformation of PSL from bureaucratic to more network design and leadership.

Required Text

Belasco, James A. & Stayer, Ralph C. (1993) Flight of the Buffalo: Soaring to excellence, learning to let employees lead. NY: Warner Books, Inc.  

Optional Text

Chisholm, Rupert F. (1998) Developing Network Organizations: Learning for Practice and Theory.  Reading, MASS: Addison-Wesley (OD Series).

Web Documents

Developing PSL into a Network Organization - Boje

Course Objectives:

1. Be able to apply course concepts to PSL live case situations.

2. Implement course content to PSL as a live action case.

Class Details: Modules, or weekly segments of each module, will be taught by CBAE faculty. This course has been designed for PSL employees at the request of PSL Director Don Birx dbirx@psl.nmsu.edu. However, as the course will be offered for university credit, it must be open to other interested students. As a last-minute addition to the Spring 2001 course offerings, MGT 490: The New Network Organization is not anticipated to draw many students from outside PSL. In any case, PSL will be responsible for making course reading materials available to non-PSL students enrolled in the class. 

For each module there is a PSL representative (TBA) who will work with the faculty instruction. Our plan is for the PSL representative to coordinate case materials and topics with the faculty for each module.

CLASS FORMAT 

There will be applied case material based in part on PSL. This material will be the subject of the class. Each faculty will introduce material for about half the session and lead the class in case discussion for the remainder of the class. The purpose is to keep the course as applied as possible.  Homework will consist of reading selected handouts, chapters from the assigned books, and applying that material to PSL.

List-serve and Homework 

Each week we will set up a list-serve so that students and faculty can post and discuss PSL cases/situations for homework assignments?  WEB CT for MGT 490.02. (Press here to enter). The focus of assignments will be on your transforming and changing PSL into a Network organization. Leadership and empowerment is a personal and emotional journey that happens in your gut. No one can empower you, but you (Mary Parker Follett says "No one can give you power, you grow your own power!"). The answers to the questions in the week are there to help you reflect on your personal journey. The WEB CT allows you to post questions that only members of this class can see.  You are encouraged to dialogue with others and respond to their postings on WEB CT.  The following faculty will teach modules and post questions. Coordinators are there to help faculty keep your learning grounded and relevant. Faculty and coordinators are encouraged to change the questions each week to fit the learning opportunities:

Management FACULTY	Marketing Faculty
David Boje dboje@nmsu.edu   Phil Benson pbenson@nmsu.edu Grace Ann Rosile garosile@aol.com Minjoon Jun minjun@nmsu.edu Peter Dorfman pdorfman@nmsu.edu	Robin Peterson ropeters@nmsu.edu Shaun McQuitty mcquitty@nmsu.edu Dave Carlson dcarlson@nmsu.edu Gerry Hampton ghampton@nmsu.edu
INSTRUCTORS Module 1 - Boje Module 2 - Rosile/ Boje Module 3 - Rosile/ Benson Module 4 - Rosile/ Jun Module 5 - Hampton/ Carlson/ Peterson/ McQuitty Module 6 - Dorfman/ Rosile/ Boje	COORDINATORS Module 1 -Don Birx Module 2 -Richard Fischer Module 3 -Shaw Davis Module 4 -Kyle Goret Module 5 -Greg Moran Module 6 -Mohammed Hussain

 

FLIGHT OF THE BUFFALO

To give everyone (instructors and students) an integrated experience, please come to class having read the Flight of the Buffalo Chapter and any web material that is assigned in your schedule. Note; The schedule is a living document and will change from week to week.

SCHEDULE

Module 1	Management skills for engineers (3 weeks)	BUFFALO Reading to integrate the course (each faculty will also have their own selections).	Homework  Questions
Jan 10	Introduction to networks (Boje)    What is Network Leadership? - lecture notes Today's Tools  1, 2, 3, 4 Bureaucracy: Max Weber’s monster in the Modern Era (Boje)  Discuss: What is the old Buffalo/herd model of leadership? (examples). What is the Flight of the Buffalo?  CASE: Barnevik - from Buffalo to Network Leader What is the gap between what we have now and what we need to complete the journey?	Belasco & Stayer Book, Chapter 1 "The Challenge of Leadership" Chapter 2 "Can the Head Buffalo become the Lead Goose?"	Please post your answer to each question to the WEB CT for MGT 490.02. (Press here to enter). Login as aggie359 password network until you are enrolled. Q1: What is your next step  to move PSL from Buffalo to Network?
Jan 17	Organizational behavior (Boje)  Discuss: How must I be different to be an effective leader?  Today's Tools 5, 6, 7, 8, 9 Hybridity and Fluidity of PSL - Lecture notes Bureaucratic Mindset; Democratic Mindset What are psychological requirements for effective work?  More on Emery Approach Case: The General Electric plant in Durham, North Carolina	Chapter 3 "The Shocker: I am the problem."	Q2: What are your next steps to become an effective leader?
Jan 24	PSL/PSI teams (Boje) Please take Myers-Briggs Test before class (come anyway if you don't) and review the study guide. Problem for teams to do in class: PSL Vision Statement Discuss: The 4 Principles on p. 56	Self Managed workgroups  Chapter 4 & Part II p. 55-57 Principles of Leading in an Intellectual Capitalism World	Q3: What are your next steps to move from sections to teams?
Module 2	Creativity and entrepreneurship (2 weeks)
Jan 31	DeBono’s Thinking Course (creativity) (Rosile)	Chapter 5 Transfer Ownership Chapter 6 Create the Ownership Environment Chapter 32 Get Rid of Nonessentials: Eliminate the Weeds	Q4: What creative steps can you take to grow your own empowerment?
Feb   7	Critical thinking (Boje) How to manage critical thinking in PSL2 teams. PSL/PSI entrepreneurship (Boje)	Please review and practice PSL2	Q5: What are your next steps to think and act as an entrepreneur?
Module 3	Human resource practices for managers (2 weeks)
Feb 14	Employees as assets (Rosile)  Diversity/cultural awareness (Rosile)	Chapter 24 Systems and Structures Call the Tune (Performance Management Systems) Chapter 25 Measuring Performance for Fun & Profit	Q6 What needs to change in the performance systems?
Feb 21	Regulatory compliance (P. Benson)  Benefits (P. Benson)	Chapter 27 The People who do it must know about it	Q7 What do you know you don't know?
Module 4	The network organization (2 weeks)
Feb 28	Communication, cooperation, coordination (Rosile)       Complex adaptive systems (Rosile)    Postmodern “team” building (Rosile)	Chapter 28 Beware the Siren Call  (If you want Teamwork, Change the Systems) Chapter 29 You Can Take the Horse to Water but You Can't Make it Drink	Q8 Where is the horse sense?
Mar   7	Supply Chain Management (Jun) Total Quality Management (Jun)	Chapter 23 Sharing the Sandbox Chapter 35 Do What you do Best - Give Away the Rest to Someone Else	Q9 What is your role in the supply chain?
Module 5	Marketing (4 weeks) ***Thursday 3:00-6:00 pm***
Mar 15	What is marketing and the marketing concept? (Hampton)	Chapter 11 What do customers really buy? Chapter 12 The Market is a Great Place to Plant your Company	Q10 What do your customers really buy?
Mar 22	Promotion and pricing (Carlson)	Chapter 13 The Customer is the Boss: Productive Partnerships with the Boss Chapter 14 Reading the Tea Leaves Chapter 22 If You Don't Lose 20 Percent of your Business on Price, Your Prices Aren't High Enough	Q11 What do the Tea Leaves say to you?
Apr   5	Personal Selling (Peterson)	Chapter 15 Focus on Great Performance for Your Customers Chapter 16 How High is Up Chapter 26 Making the Customer the Boss	Q12 How can you make the customer your boss?
Apr 12	Services Marketing (McQuitty)	Chapter 18 It's Their Checkbook Chapter 19 Create Value-Added Strategies	Q13 What are your value-added strategies?
Module 6	Leadership training for managers (3 weeks) *** Wed 3-6 PM***
Apr 18	Leadership & change (Dorfman)	Chapter 31 Leaders Proact, Not React Chapter 33 you Get what you accept	Q14 How can you be proactive?
Apr 25	Training for facilitators (Rosile)
May 2	Flight of the Buffalo (Boje)                Network Leadership	Developing PSL into a Network Organization Chapters 37-43 Leading is Learning: The Great Teacher Chapters	Q15 What remains to be done to become a network organization?