Emergency alert system goes high-tech to inform students

DATE by Kristina Medley NMSU Round Up

Employees at the New Mexico State University Police Department are using cutting-edge technology to alert the campus community in case of an emergency.

Everbridge

Deputy Police Chief Stephen Lopez said the Police Department is replacing the outdated emergency notification system with new technology.

Everbridge, the leading incident notification system in the world, is able to send messages to anyone who has a MyNMSU account.

“Everbridge is able to send out messages and data through multiple pathways of information,” Lopez said.

Lopez said the system was used once last year after a bomb threat at Doña Ana Community College. The system has not yet been used this semester, but Lopez said the police department plans to test the system in the coming weeks.

MyNMSU Info

Lopez said students should update their information and add cell phone numbers or other contact information to MyNMSU, because the system will only send emergency messages by way of information already entered into the system.

“If [students] want parents or their spouse to receive messages, they should add them also,” Lopez said.

Message alerts during class

Although professors often ask students to turn their phones off during class, Lopez said most professors are aware of the emergency notification system and are prepared.

“We actively encourage professors to either allow cell phones to be left on in quiet mode, or to have one themselves that is registered in the system so they can receive the message,” Lopez said. “Or, [professors should] designate someone in the class, like a graduate assistant or teaching assistant to monitor for emergency messages.”

Lopez said the police department has spoken to many faculty members and said he has not encountered a professor who is unwilling to comply with these options.

Kristina Medley is news editor and can be reached at trunews@nmsu.edu.


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