Quality New Mexico brings examiner training to Las Cruces

July 14, 2008 by Beth Sitzler NMSU News Center

Quality New Mexico, administrator of the New Mexico Quality Awards, co-sponsored by the New Mexico State University Arrowhead Center, will hold training in Las Cruces July 21-23 for exceptional individuals interested in serving on the Board of Examiners for the 2008 assessment cycle.

Training for new examiners will be held from 8 a.m. to 5 p.m. July 21, while training for returning examiners will be held from 8 to 11 a.m. and 12:30 to 5 p.m. July 22 and from 8 a.m. to 5 p.m. July 23. This is the only training of its kind offered in Las Cruces this year and will be held at the NMSU Golf Course Clubhouse Banquet Room.

Modeled after the Malcolm Baldrige National Quality Award, the NMQA process assesses and recognizes small and large businesses, education, government, health care and nonprofit organizations at three levels, Zia Award for Performance Excellence, Roadrunner Recognition for significant progress in quality and Piñon Recognition, which represents a commitment to quality concepts and principles.

NMQA examiners develop consensus-building skills and familiarity in applying the Baldrige Criteria for Performance Excellence and the NMQA Piñon Criteria to take back to their home organizations. Benefits include training in organizational assessment, analytical and critical thinking and networking with peers to enhance professional growth.

New examiners pay $100 for the first day of orientation. Returning examiners attend the second and third day at no charge, if they evaluate applications. The training costs $399 per person if not evaluating application.

QNM-trained examiners contribute their time and expertise to evaluate applications and provide feedback reports for each applicant. Award applications consider the assessment report to be an invaluable performance improvement tool. The reports are then edited for technical modifications and a panel of judges review the report for recognition determination.

For examiner applications, copies of the criteria, NMQA Assessment and Award application or information on any QNM program visit www.qualitynewmexico.org or call (505) 944-2001.

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